Refund and Returns Policy

30 DAYS RETURNS POLICY

NO QUESTIONS ASKED RETURN POLICY!

We strive to give you best customer experience each time you shop with us. If you are not satisfied with the product you can return it for a refund within 30 days from date of dispatch. Our no question asked policy means you can return product for any reason however please ensure original packing and tags are intact in an unwashed and undamaged condition. You can get instant refund in form of Credit in your thefusionvibe Account this credit can be used to buy anything site wide.

NOTE: Return Shipping Charges to be born by the customer. Also Their will be a standard deduction for Rs 150 for shipping from order value before issuing a refund.

TO RETURN A PRODUCT YOU NEED TO FOLLOW THESE STEPS:

Step I: Put the product in its original packaging

Step II: Mention your order number on a paper, or insert the original invoice

Step III: Seal the package properly

Step IV: Send it to us at below Address:

Amit Enterprises

Ground Floor, 631, Gali Bawli 6, Tooti Chowk, Pahar Ganj, New Delhi, Delhi – 110055

Support Team +91- 8178184055

DO YOU ALLOW EXCHANGES?

Have you ordered a size too small or too big? No problem! We will replace it for you but you will have to follow the process outlined in the Return Policy and place a new order.

Note: Return Shipping is born by the customer

DOMESTIC CANCELLATION

While there is no option for a customer to cancel the order on their own once the payment is made, you can get in touch with Customer Care email info@thefusionvibe.com as soon as possible with your order number. As long as your order has not been processed, we can cancel it and refund your amount.

If you cancel your order before the product has shipped, you can choose to have the entire amount refunded or get a thefusionvibe.com“Store Credit” or “Voucher”.

If your product has been shipped and is yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same. Refunds for prepaid Orders will be processed once the shipment returns to our Warehouse.

Contact us at {Info@thefusionvibe.com} for questions related to refunds and returns.